Topic-icon cannot install.

More
4 years 1 month ago #757 by Lunam
cannot install. was created by Lunam
I have been trying to install showeditor full version but I keep getting decompression error # 28 and cannot install.
previous version does install but then it requires me to connect via USB (which my equipment does not have
I even turn off the firewall to no avail
I assume the dongle is the usb that I received with the show controller
Computer is windows 10 ver 1909
Bitdefender

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #764 by admin
Replied by admin on topic cannot install.
The Showeditor has the license on the ShowNET network interface - connect it to start with output. You can use the sofwtare without output too.
Showeditor (it's a different software!!!) comes with a license USB dongle that needs to be inserted. This may need an internet connection once for obtaining the river, but usually not.

Please specify more in detail what hardware/laser you have and what software you want to run with it.

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #770 by Lunam
Replied by Lunam on topic cannot install.
appreciate your prompt response
I got the bundle Showcontroller Bundle with ShowNET interface and showeditor (but did not get a USB dongle for the editor). the Dongle is for showcontroller
Showeditor could not be installed because of the decompression error # 28
I am using a Laserworld DS-2000RGB

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #771 by admin
Replied by admin on topic cannot install.
OK, so: Showeditor has no sepatrate dongle, as the license is inside the ShowNET
Have you downloaded the latest version fo Showeditor from the website? Try to install it again with administrator privileges and use the standard installation paths suggested by the software.

For the use of Showcontroller:
Insert the license dongle prior to software start. Make sure the red light is on at the dongle.
Make sure that no other program, like the Admin Tool or Showeditor, tries to access the ShowNET at the same time - only one software can use the hardware. It is blocked for other access then.

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #798 by Lunam
Replied by Lunam on topic cannot install.
Got show controller running now I have to learn how to use it : )
SHow edior was installed as well but when I tried the free shws got the message Can't Copy fileMALBOGEN.Heb!

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #799 by Tschosef
Replied by Tschosef on topic cannot install.
Hello

you are right... i think the problem is a "Sonderzeichen" (english Translation ==> special Character)
the Programmer of the Show (Rufus) used a "§" sign (paragraph sign)....
so the real name is §MALBOGEN.Heb....

I think , because your language settings, may be it is not possible to save/extract this file....

Hmm... i think abought, how to fix this problem....
The Animation is just a simple Cyan Half Circle path... wich is walking from right to left....

normaly, because this, the programm is telling the user not so use filenames with special characters . . . .
Should i send to you the file via e-mail?

best regards
erich

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #802 by Lunam
Replied by Lunam on topic cannot install.
thank you so much if that is all it is I guess I can live without it.
appreciate the info

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #803 by Tschosef
Replied by Tschosef on topic cannot install.
Hello,

i sent the repaird show (without the § sign) to Norbert... i think, he will place it soon for download.

so, if you need it, simply download it again...
greez
Erich

Please Log in or Create an account to join the conversation.

Login